Digital whistleblowing system from FLÜWO

We value honesty, integrity and transparency.

Compliance with laws, rules and internal regulations is a top priority at FLÜWO Bauen Wohnen eG ("Company") gives the highest priority to compliance with laws, rules and internal regulations. Only if we conduct ourselves in compliance with the law and with integrity will we protect our company, our employees as well as our business partners, customers, service providers and their respective employees. The whistleblower system receives concrete indications of potential misconduct by employees of the company.

It requires the attention and willingness of everyone to point out breaches of rules in the event of concrete information. These can be reported confidentially to the whistleblower system - at any time. This includes, for example, violations of laws such as antitrust law, corruption, human rights violations, theft or discrimination.

Protection for all involved

The whistleblower system guarantees the greatest possible protection for whistleblowers and those affected. An investigation is only initiated after careful examination of the information and if there are concrete indications of a violation of the rules. Information is handled in a fair and confidential process. Discrimination, intimidation or hostility that occurs because of a report made to the Company's whistleblowing system will be investigated and punished according to the same process.

Making a notice - but doing it right!

After receiving the information, our service provider processes it in accordance with all necessary procedural principles (e.g. confidentiality, protection of whistleblowers). In order to process cases and, if necessary, initiate appropriate investigative measures, dialogue with the whistleblower is often necessary. Therefore, it is important that the whistleblowing is formulated as concretely as possible. It is helpful if you consider the following questions when making a notice:

    Who? - Who is it about? Who is affected?
    What? - What has happened? Describe the facts of the case.
    When? - When was the incident?
    How? - How often did it happen?
    Where? - Where did the incident occur?

Whistleblowers should make sure that the descriptions can also be understood by people outside the field. To this end, it is helpful if they are available for further questions. If the whistleblower so wishes, the anonymity of the whistleblower will be strictly preserved by our commissioned service provider.

In addition to our service provider, other departments within the company may also be involved in the processing of tips. In the case of justified information, the company investigates the facts of the case, if necessary with the help of further internal or external experts. The company also cooperates with the human resources department in clarifying the matter and initiates measures if these are necessary. If subsidiaries of the company are affected, the respective companies are responsible for processing the information on their own.

Submitting tips - but where?

The company Compliance Beratung + Service GmbH is our central point of contact for tips on rule violations. Please contact our service provider via one of the following channels.

Please prefer to use the online form.

Also use our other reporting channels

How our whistleblower system protects you

  • The system is like a locker, accessible from two sides.
  • Your details and files are transmitted encrypted.
  • We do not collect and receive any data for your identification.
  • A technical tracing to you is not possible.